Welcome to our online community! This is a place to connect with others, for ongoing support in working to maintain change in alcohol and other drug use, as well as concerned friends and family.

Please note the forums are moderated between 9am and 9pm AEST by the Counselling Online facilitation team, your posts will not appear straight away.

Drop in and join the discussion today!

How to use the forum

Start here! Read about our community, our guidelines and how things work here.
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Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to register an account

Mon Jan 21, 2019 3:10 pm

Before contributing posts, you will need to register and make sure you are logged in.
Registration only takes a minute, in 4 easy steps:
  1. Enter email and password.
  2. Choose an anonymous username.
  3. Answer 3 quick questions.
  4. Click ‘Register’.
Rest assured that our service is completely confidential. Your information is safe and will be kept private, including the email address given.
You will need to accept our terms and conditions.
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to start a new topic

Mon Jan 21, 2019 3:10 pm

To create your own thread:
  • Go to the forum area you want to post in.
  • Click on the ‘New Topic’ button along the top.
  • Give your post a ‘subject’.
  • Write your post into the large text box.
  • Press ‘Submit’ underneath to post it.
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to reply in a thread

Mon Jan 21, 2019 3:11 pm

To reply within a thread:
  • Select the ‘Post Reply’ button along the top of the thread page.
  • Write your response in the large text box
  • Press ‘Submit’ underneath to post it.
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to edit your post

Mon Jan 21, 2019 3:12 pm

You may wish to edit something that you’ve already posted.
This is possible by:
  • Going to your post
  • Clicking the ‘Edit’ button which sits on the top right of the post, with a pencil symbol
    (On some devices you may need to hover/press on the box where author's name is above post, or the stack symbol for the drop-down menu)
  • Make your edits
  • Select ‘Submit’ and the post will be updated.
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to upload and change your avatar (picture)

Mon Jan 21, 2019 3:13 pm

An avatar is a picture that appears beside your name when you post in the forum.
Your picture should be something that represents you, but remember that it’s important to stay anonymous, so not a photo of you.

You can upload one by:
  • Clicking the ‘User Control Panel’ button at the top of each page.
  • Select ‘Profile’
  • Select ‘Edit avatar’
  • Select ‘Choose file’ and select your saved image of choice
  • Select ‘Submit’
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to turn on email notifications for different things

Mon Jan 21, 2019 3:13 pm

The notification centre sits in the top right corner of your screen. This will automatically alert you for the following:
  • You are @mentioned by somebody
  • There is a reply to your post
  • There is a new post in your subscribed forum/thread
  • There is a new post in your bookmarked forum/thread
  • Someone 'thanks' you for a post
You can choose to be emailed these notifications by:
  • Clicking your name on the top right.
  • Entering the ‘User Control Panel’ through the drop-down menu
  • Selecting ‘Board Preferences’ tab.
  • Select ‘Edit notification settings’
Along the list, tick/untick the boxes for each item that you wish to be notified within the app (left column) and emailed (right column) about. Then 'Submit'
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to tag/mention other members

Mon Jan 21, 2019 3:14 pm

Mentioning other community members will send them a notification. It is a way to bring their attention to a thread.

To do so:
  • In the post dialogue box, type '@' and begin writing their username
  • Select their username from the drop-down menu
  • Continue to complete your post, and submit.
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to subscribe

Mon Jan 21, 2019 3:14 pm

You can use subscriptions to be notified about new posts in a thread or forum area you're interested in.

Simply select 'Subscribe forum' or 'Subscribe thread' at the bottom of the relevant page.

As well as receiving notifications, you can easily jump back into these areas by:
  • Selecting your username in the top right corner
  • Selecting 'User control panel'
  • Select 'Manage subscriptions' on the left
Clicking titles on the list will take you to that forum or thread.
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User avatar
Vik
Posts: 83
Joined: Mon Jan 21, 2019 12:54 pm

How to report a post

Mon Jan 21, 2019 3:15 pm

Counselling Online Facilitators work behind the scenes to maintain a safe environment for all members.
If you see any content that is harmful or triggering, or you believe violates the Community Guidelines, you can use the 'Report this post' function with the '!' button of the post's top right.
(You may need to hover/press on the box where author's name is above post)
This will bring it to the team's attention for review.
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